Privacy Policy Page

PRIVACY POLICY
Last updated June 12, 2024
This privacy notice for EKRAFTS ("we," "us," or "our"), describes how and why we
might collect, store, use, and/or share ("process") your information when you use our
services ("Services"), such as when you:
Visit our website at https://ekrafts.in, or any website of ours that links to this
privacy notice
Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your
privacy rights and choices. If you do not agree with our policies and practices, please
do not use our Services. If you still have any questions or concerns, please contact us
at INFO@EKRAFTS.IN.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking
for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with us
and the Services, the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? We do not process sensitive
personal information.
Do we collect any information from third parties? We do not collect any information
from third parties.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have organizational and technical
processes and procedures in place to protect your personal information. However, no
electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
privacy notice in full.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
9. DO WE COLLECT INFORMATION FROM MINORS?
10. WHAT ARE YOUR PRIVACY RIGHTS?
11. CONTROLS FOR DO-NOT-TRACK FEATURES
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
13. DO WE MAKE UPDATES TO THIS NOTICE?
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT
FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on
the Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may
include the following:
names
email addresses
phone numbers
mailing addresses
usernames
passwords
billing addresses
debit/credit card numbers
contact preferences
contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose
to make purchases, such as your payment instrument number, and the security code
associated with your payment instrument. All payment data is handled and stored by
PAYPAL, CC AVENUE, RAZORPAY, INSTAMOJO and PAYU. You may find their
privacy notice link(s) here: http://WWW.PAYPAL.COM, http://WWW.CCAVENUE.COM,
http://WWW.RAZORPAY.COM, http://WWW.INSTAMOJO.COM and http://
WWW.PAYU.COM.
Social Media Login Data. We may provide you with the option to register with us using
your existing social media account details, like your Facebook, X, or other social media
account. If you choose to register in this way, we will collect certain profile information
about you from the social media provider, as described in the section called "HOW DO
WE HANDLE YOUR SOCIAL LOGINS?" below.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process
your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your
information to respond to your inquiries and solve any potential issues you might
have with the requested service.
To send administrative information to you. We may process your information
to send you details about our products and services, changes to our terms and
policies, and other similar information.
To fulfill and manage your orders. We may process your information to fulfill
and manage your orders, payments, returns, and exchanges made through the
Services.
To enable user-to-user communications. We may process your information if
you choose to use any of our offerings that allow for communication with another
user.
To save or protect an individual's vital interest. We may process your
information when necessary to save or protect an individual’s vital interest, such
as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or
fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate
business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As such,
we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission
(i.e., consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Learn more about withdrawing your consent.
Performance of a Contract. We may process your personal information when
we believe it is necessary to fulfill our contractual obligations to you, including
providing our Services or at your request prior to entering into a contract with
you.
Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third party, such
as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e.,
express consent) to use your personal information for a specific purpose, or in
situations where your permission can be inferred (i.e., implied consent). You
can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to
process your information without your consent, including, for example:
If collection is clearly in the interests of an individual and consent cannot be
obtained in a timely way

For investigations and fraud detection and prevention
For business transactions provided certain conditions are met
If it is contained in a witness statement and the collection is necessary to assess,
process, or settle an insurance claim
For identifying injured, ill, or deceased persons and communicating with next of
kin
If we have reasonable grounds to believe an individual has been, is, or may be
victim of financial abuse
If it is reasonable to expect collection and use with consent would compromise
the availability or the accuracy of the information and the collection is reasonable
for purposes related to investigating a breach of an agreement or a
contravention of the laws of Canada or a province
If disclosure is required to comply with a subpoena, warrant, court order, or rules
of the court relating to the production of records
If it was produced by an individual in the course of their employment, business,
or profession and the collection is consistent with the purposes for which the
information was produced
If the collection is solely for journalistic, artistic, or literary purposes
If the information is publicly available and is specified by the regulations
4. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/
or with the following third parties.
We may need to share your personal information in the following situations:
Business Transfers. We may share or transfer your information in connection
with, or during negotiations of, any merger, sale of company assets, financing, or
acquisition of all or a portion of our business to another company.
When we use Google Maps Platform APIs. We may share your information
with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
We obtain and store on your device ("cache") your location. You may revoke
your consent anytime by contacting us at the contact details provided at the end
of this document.
5. DO WE USE COOKIES AND OTHER TRACKING
TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store
your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to
gather information when you interact with our Services. Some online tracking
technologies help us maintain the security of our Services and your account, prevent
crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies
on our Services for analytics and advertising, including to help manage and display
advertisements, to tailor advertisements to your interests, or to send abandoned
shopping cart reminders (depending on your communication preferences). The third
parties and service providers use their technology to provide advertising about
products and services tailored to your interests which may appear either on our
Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing"
(which includes targeted advertising, as defined under the applicable laws) under
applicable US state laws, you can opt out of these online tracking technologies by
submitting a request as described below under section "DO UNITED STATES
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Notice.
6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media
account, we may have access to certain information about you.

Our Services offer you the ability to register and log in using your third-party social
media account details (like your Facebook or X logins). Where you choose to do this,
we will receive certain profile information about you from your social media provider.
The profile information we receive may vary depending on the social media provider
concerned, but will often include your name, email address, friends list, and profile
picture, as well as other information you choose to make public on such a social media
platform.
We will use the information we receive only for the purposes that are described in this
privacy notice or that are otherwise made clear to you on the relevant Services. Please
note that we do not control, and are not responsible for, other uses of your personal
information by your third-party social media provider. We recommend that you review
their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes
outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the
purposes set out in this privacy notice, unless a longer retention period is required or
permitted by law (such as tax, accounting, or other legal requirements). No purpose in
this notice will require us keeping your personal information for longer than the period
of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymize such information, or, if this is not
possible (for example, because your personal information has been stored in backup
archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational
security measures designed to protect the security of any personal information we
process. However, despite our safeguards and efforts to secure your information, no
electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,
cybercriminals, or other unauthorized third parties will not be able to defeat our security
and improperly collect, access, steal, or modify your information. Although we will do
our best to protect your personal information, transmission of personal information to
and from our Services is at your own risk. You should only access the Services within a
secure environment.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly collect, solicit data from, or market to children under 18 years of
age, nor do we knowingly sell such personal information. By using the Services, you
represent that you are at least 18 or that you are the parent or guardian of such a minor
and consent to such minor dependent’s use of the Services. If we learn that personal
information from users less than 18 years of age has been collected, we will deactivate
the account and take reasonable measures to promptly delete such data from our
records. If you become aware of any data we may have collected from children under
age 18, please contact us at INFO@EKRAFTS.IN.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as
the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada,
you have rights that allow you greater access to and control over your personal
information. You may review, change, or terminate your account at any time, depending
on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights
under applicable data protection laws. These may include the right (i) to request access
and obtain a copy of your personal information, (ii) to request rectification or erasure;
(iii) to restrict the processing of your personal information; (iv) if applicable, to data
portability; and (v) not to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the processing of your personal

information. You can make such a request by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
We will consider and act upon any request in accordance with applicable data
protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your
personal information, you also have the right to complain to your Member State data
protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and
Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your
personal information, which may be express and/or implied consent depending on the
applicable law, you have the right to withdraw your consent at any time. You can
withdraw your consent at any time by contacting us by using the contact details
provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
below.
However, please note that this will not affect the lawfulness of the processing before its
withdrawal nor, when applicable law allows, will it affect the processing of your personal
information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe
from our marketing and promotional communications at any time by clicking on the
unsubscribe link in the emails that we send, replying "STOP" or "UNSUBSCRIBE" to
the SMS messages that we send, or by contacting us using the details provided in the
section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then
be removed from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for the
administration and use of your account, to respond to service requests, or for other
non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or
terminate your account, you can:
Log in to your account settings and update your user account.
it provide handcrated product of INDIA
Upon your request to terminate your account, we will deactivate or delete your account
and information from our active databases. However, we may retain some information
in our files to prevent fraud, troubleshoot problems, assist with any investigations,
enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by
default. If you prefer, you can usually choose to set your browser to remove cookies
and to reject cookies. If you choose to remove cookies or reject cookies, this could
affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at
INFO@EKRAFTS.IN.
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications
include a Do-Not-Track ("DNT") feature or setting you can activate to signal your
privacy preference not to have data about your online browsing activities monitored
and collected. At this stage, no uniform technology standard for recognizing and
implementing DNT signals has been finalized. As such, we do not currently respond to
DNT browser signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted that we
must follow in the future, we will inform you about that practice in a revised version of
this privacy notice.
California law requires us to let you know how we respond to web browser DNT
signals. Because there currently is not an industry or legal standard for recognizing or
honoring DNT signals, we do not respond to them at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida,

Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee,
Texas, Utah, or Virginia, you may have the right to request access to and receive
details about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal information.
You may also have the right to withdraw your consent to our processing of your
personal information. These rights may be limited in some circumstances by applicable
law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve
(12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name, alias,
postal address, telephone or mobile contact
number, unique personal identifier, online
identifier, Internet Protocol address, email
address, and account name
NO
B. Personal information as
defined in the California
Customer Records statute
Name, contact information, education,
employment, employment history, and
financial information
NO
C. Protected classification
characteristics under state
or federal law
Gender, age, date of birth, race and
ethnicity, national origin, marital status, and
other demographic data
NO
D. Commercial information
Transaction information, purchase history,
financial details, and payment information
YES
E. Biometric information Fingerprints and voiceprints NO
F. Internet or other similar
network activity
Browsing history, search history, online
behavior, interest data, and interactions
with our and other websites, applications,
systems, and advertisements
NO
G. Geolocation data Device location NO
H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call recordings
created in connection with our business
activities
YES
I. Professional or
employment-related
information
Business contact details in order to provide
you our Services at a business level or job
title, work history, and professional
qualifications if you apply for a job with us
YES
J. Education Information Student records and directory information NO
K. Inferences drawn from
collected personal
information
Inferences drawn from any of the collected
personal information listed above to create
a profile or summary about, for example, an
individual’s preferences and characteristics
NO
L. Sensitive personal
Information
NO
We may also collect other personal information outside of these categories through
instances where you interact with us in person, online, or by phone or mail in the
context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.
We will use and retain the collected personal information as needed to provide the
Services or for:
Category D - 1 year
Category H - 1 year
Category I - 1 year
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT

INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn about how we use your personal information in the section, "HOW DO WE
PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a
written contract between us and each service provider. Learn more about how we
disclose personal information to in the section, "WHEN AND WITH WHOM DO WE
SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for
undertaking internal research for technological development and demonstration. This is
not considered to be "selling" of your personal information.
We have not disclosed, sold, or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We will not sell
or share personal information in the future belonging to website visitors, users, and
other consumers.
Your Rights
You have rights under certain US state data protection laws. However, these rights are
not absolute, and in certain cases, we may decline your request as permitted by law.
These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used for targeted
advertising (or sharing as defined under California’s privacy law), the sale of
personal data, or profiling in furtherance of decisions that produce legal or
similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
Right to obtain a list of the categories of third parties to which we have disclosed
personal data (as permitted by applicable law, including California's and
Delaware's privacy law)
Right to obtain a list of specific third parties to which we have disclosed personal
data (as permitted by applicable law, including Oregon’s privacy law)
Right to limit use and disclosure of sensitive personal data (as permitted by
applicable law, including California’s privacy law)
Right to opt out of the collection of sensitive data and personal data collected
through the operation of a voice or facial recognition feature (as permitted by
applicable law, including Florida’s privacy law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access
request, by emailing us at INFO@EKRAFTS.IN, or by referring to the contact details at
the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to
make a request on your behalf. We may deny a request from an authorized agent that
does not submit proof that they have been validly authorized to act on your behalf in
accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are
the same person about whom we have the information in our system. We will only use
personal information provided in your request to verify your identity or authority to make
the request. However, if we cannot verify your identity from the information already
maintained by us, we may request that you provide additional information for the
purposes of verifying your identity and for security or fraud-prevention purposes.

If you submit the request through an authorized agent, we may need to collect
additional information to verify your identity before processing your request and the
agent will need to provide a written and signed permission from you to submit such
request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your
request, you may appeal our decision by emailing us at INFO@EKRAFTS.IN. We will
inform you in writing of any action taken or not taken in response to the appeal,
including a written explanation of the reasons for the decisions. If your appeal is
denied, you may submit a complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law,
permits our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information (if any)
we disclosed to third parties for direct marketing purposes and the names and
addresses of all third parties with which we shared personal information in the
immediately preceding calendar year. If you are a California resident and would like to
make such a request, please submit your request in writing to us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?"
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this privacy notice from time to time. The updated version will be
indicated by an updated "Revised" date at the top of this privacy notice. If we make
material changes to this privacy notice, we may notify you either by prominently posting
a notice of such changes or by directly sending you a notification. We encourage you to
review this privacy notice frequently to be informed of how we are protecting your
information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at
INFO@EKRAFTS.IN or contact us by post at:
EKRAFTS
NAYABAD
KOLKATA, WEST BENGAL 700094
India
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may
have the right to request access to the personal information we collect from you, details
about how we have processed it, correct inaccuracies, or delete your personal
information. You may also have the right to withdraw your consent to our processing of
your personal information. These rights may be limited in some circumstances by
applicable law. To request to review, update, or delete your personal information,
please fill out and submit a data subject access request.